After 18 months MGW decided that we had broken the market for them in East Sussex and put their prices up by 33%, this to cover the 25% commissions that we were being paid (including my 5% override). However, they deployed their previously unsuccessful (but directly employed) glass trade salesmen to handle the lead flow and for them to carry on selling at the pre-increase price (i.e. one company, two price lists).
Effectively they had decided that they didn’t need me or my 5 self-employed salesmen anymore, and would be able to exist off of the goodwill we had built up for them around the county – they thought the brand was built and was now synonymous with replacement window, doors and double glazing, not just glass.
My operation exploded overnight.