A video demonstrating why setting quality standards in the glazing industry is so important – with particular emphasis on UPVC windows. To access the ‘blog & vlog‘ section in Advice, click here.
UPVC windows were rapidly becoming our Achilles heel – King Canute style, we sat there while waves of them were crashing over our heads. Time to leap over backwards and vanish up my own orifice. I arranged a meeting Read more ›
Is it ever a good idea to hire family and friends? In this Business Insights video, we examine the contentious evidence to help you decide! To access the ‘blog & vlog‘ section in Advice, click here.
He (Paul) had been planning his departure for a few months and indeed was going to start up in competition, replicating our early and successful ideals. He was taking Sue Crawley, two of our best fitting crews, and David Read more ›
A Glazing Insights video about the validity of treating both senior and junior staff as equals To access the ‘blog & vlog‘ section in Advice, click here.
Things were going too well. Paul Fitzgerald called for a meeting of the board. He presented me with an 11-page resignation letter (considered the longest suicide note ever written). He asked if he could read it to us, and Read more ›
A Glazing Insights video on how company do’s can engender goodwill amongst the loved ones of the people you employ. To access the ‘blog & vlog‘ section in Advice, click here.
We were good at engaging the families beyond the salesmen and fitters that kept us going. My local pub, The Yew Tree in Chalvington, is almost unique in having its own cricket field in its grounds. I had been Read more ›
A Glazing Insights video about how to encourage your sales staff to perform at their best! To access the ‘blog & vlog‘ section in Advice, click here.
We were good at keeping our best salesmen and usually had a competition or two on the go, or a bonus coming up worth toughing it out with us for. We were worried about losing our best people, indeed Read more ›